V3 - What are the different statuses of refund or exchange requests? : Support Agoraplus

V3 - What are the different statuses of refund or exchange requests? Print

Modified on: Thu, 27 May, 2021 at 5:37 PM

As long as the request has not been transmitted to the manufacturer, it remains in the "not transmitted" status.

As soon as the request is transmitted to the manufacturer, its status will be modified according to the manufacturer's response.

The status is monitored from the list of Refund or Exchange requests.

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