Support Agoraplus

To create a new Repair file, click on the "New Repair" button in the banner. Video available at the bottom of the page. A creation wizar...

For each modification made in the repair file, do not forget to save by clicking on the 'Save' button in the banner. In the repair file, the cor...

Open the repair file, then go to the "Parts list" section: Video available at the bottom of the page. - enter the part number or - choose...

It is only possible to place a 2nd order on a current file when the first order has been received. To place a second order for a part in a current repai...

Attention: You cannot close a file with warranty report if a part or product is on order. Check that the end date has been filled in before closing. Th...

When the report is valid, click on the "Transfer" function in the banner. It is also possible to transmit several warranty reports at the...

For each action performed, a new status is added to the status list. Thus the SP can know at any time the status of his file:

List of status:

To access the list of repair files, click on the "Repair" icon, then select "Repair files" from the sub-menu: Video available at the bo...

Click on the pictogram at the top right and choose "My Settings": In the "Warranty Reports" category, for Intervention under Wa...