Open the repair file, then go to the "Parts list" section:
Video available at the bottom of the page.
- enter the part number
- choose a reference from the list
When the part reference is chosen, click on "Add a part".
The part appears in the list below:
Tick the box "To be ordered" for each part to order.
To finalise the order, click on "Transform into order" in the banner:
An order confirmation pop-up appears:
Tick the box accepting the GTC and click on "Place order".
The order is analysed by Agora and according to the result of this analysis:
- either the part is ordered
- either a replacement product is ordered
- or a RCA is edited.
If the part can be ordered, the status is added to the list, the link to the order is clickable.
or a product is ordered
or a RCA is edited