You can access the list of repairs (assigned or not) in the repair module.
By deselecting "See my interventions", you can view all jobs in the account, not just those assigned to you.
The repairs are displayed in chronological order.
Once in the job, the information is grouped by logical steps as well as the status history
Opening the file allows quick access to actions related to the appointment.
- Sending of a personalised or pre-filled SMS (estimated delay)
- Consumer call
- Consumer information
To plan gathers the information of the consumer of the appliance and the work order.
The module Diagnose gathers the information of the malfunction, its treatment, the IRIS code, ...
The module Add a part gives direct access to the nomenclature and the possibility of adding parts to the file and/or the basket.
The screens can be modified, click on "Save" to save the modifications.
Warning: the modification of the appliance is done in two steps to secure this modification.
At the bottom of the modules To plan and Diagnosis, you can consult the attachments or add photos.
Once the repair is completed, the consumer can be asked to sign and a repair file report can be sent by email.