V3 - How to manage the repairs?
Only customers authorized by the manufacturer(s) may use this module. In the Agoraplus home screen, there are 2 dedicated widgets: - New Work orders -...
Mon, 30 Sep, 2019 at 4:43 PM
You can accept or refuse your work orders directly from Agoraplus home screen: You can also access the list of work orders, by choosing the "R...
Mon, 30 Sep, 2019 at 4:43 PM
AGORA allows the export of each work order individually or all at the same time. To export a single work order, simply click on the corresponding lin...
Thu, 19 Sep, 2019 at 12:15 PM
As soon as the work order is accepted, the repair file is created and opens immediately in the workspace, in a new tab. Repair File organisation ...
Thu, 19 Sep, 2019 at 12:41 PM
There are 2 ways to close a repair file: with warranty report or without warranty report. Without Warranty report The Partner may at any time cl...
Thu, 19 Sep, 2019 at 12:56 PM
From the "Repair" icon, choose "Intervention file": The list of repair files is displayed in the workspace: 1- Banner:...
Thu, 19 Sep, 2019 at 1:00 PM
It is possible to create a new warranty report by clicking in the banner on the feature: "Warranty Report" After having clicked on &qu...
Thu, 29 Jun, 2023 at 5:01 PM
When warranty reports are in progress, they are displayed in a dedicated widget on the home page: You can directly access a report under warranty b...
Thu, 19 Sep, 2019 at 4:22 PM
To access this category, simply click on the "Repair" icon and then "Warranty Reports": The warranty reports list is displayed ...
Thu, 19 Sep, 2019 at 4:28 PM
As long as the warrantyreport has not been transmitted to the manufacturer, it remains in the status "not transmitted". As soon as the warra...
Fri, 20 Sep, 2019 at 8:41 AM