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FAQ - General AGORAPLUS
Minimum requirements to install AGORA Plus
How do I open an AGORA account?
How do I install AGORA Plus on my PC?
How to install AGORA Plus on my smartphone
How to find the prices?
I am blocked
How to contact the support?
How do I find my AGORA account or my password?
I cannot access AGORAPLUS since the last update
How do I retrieve my password?
I cannot access AGORA Plus since the last update
See all 9 articles
V3 - User Guide Agoraplus V3
V3 - User Guide Agoraplus Mobile App
V3 - How to use the AGORAPLUS V3 application?
V3 - General Information
V3 - The concepts
V3 - How to use the features of the homepage?
V3 - How to access the manufacturer's area?
V3 - VAT identification number
V3 - How to access the documentation?
V3 How to search for a device or a spare spart?
V3 - How to consult the documentation of a product?
V3 - How to consult a part sheet?
V3 - How to search for an accessory from a product?
V3 - How to create and manage orders?
V3 - How to add a part to your basket?
V3 - How to consult the parts in the basket and refresh prices?
V3 - How to get your supplier price from the basket?
V3 - How to transform your basket into an order?
V3 - How do I track my orders?
See all 8 articles
V3 - How to manage the repairs?
V3 - Presentation of the "Repair" module
V3 - How to manage my work orders?
V3 - How do I export the work orders to my internal software?
V3 - How do I manage my repair file?
V3 - How do I close a repair file?
See all 10 articles
V3 - How to manage the repairs for Groupe SEB?
V3 - [SEB] How to create a repair file?
V3 - [SEB] How to modify a repair file?
V3 - [SEB] How to create an order from a repair file?
V3 - [SEB] How do I place an additional order on a repair file?
V3 - [SEB] How to close a repair file with a warranty report?
See all 14 articles
V3 - How to manage refund or exchange requests?
V3 - How to access to refund or exhange requests?
V3 - How to create a Refund or Exchange request?
V3 - How do I view the list of refund or exchange requests?
V3 - What are the different statuses of refund or exchange requests?
V2 - How to use the AGORAPLUS V2 program on my PC?
V2 - How to access the documentation?
How do I get an exploded view of a product?
How to search for parts, products or documents?
How to perform a general search for documentation?
How to select a spare part?
How to search for an accessory?
See all 6 articles
V2 - How to manage repairs / interventions?
How to fill in a date?
What are the different status codes?
How to retrieve a mandate?
How can I get a refund under warranty for a spare part?
The page I’m trying to print only prints partially
See all 13 articles
V2 - How to create and manage orders?
How to filter the orders?
How do I track my orders?
How do I create an order?
How do I cancel an order?
What are the different order statuses on AGORA?
See all 6 articles
How do I manage my AGORAPLUS account?
How do I manage my account information?
How to connect to your Agora Plus account?
How do I change my contact information?
How to change my password?
How do I update my manufacturer accounts?
V3 - How can I request a manufacturer account? (outside of France)
What is the payment information?
How can I consult my invoices?
How can I pay an invoice?
What are the payment methods?
How to manage my license pack information?
How do I subscribe to a license pack?
How do I renew my license subscription to AGORA ?
How to add a manufacturer and update my license pack for this new manufacturer?
Accessing the AGORA API
API - Repair management (service providers)
AGORA API: Guide for software partners
Help Desk Software